Office cleaning usually includes trash and recycling, restrooms cleaned and restocked, break room counters and sinks, desks and common surfaces dusted and wiped, floors vacuumed and mopped, and glass doors and the entry wiped. What is included in your office cleaning is whatever the written quote lists, so read it line by line before you sign.
What happens on each recurring office cleaning visit?
The same core list gets done every visit: trash and recycling out with new liners, restrooms cleaned and restocked, break room counters, sinks and appliance fronts wiped, desks and common surfaces dusted, high touch points wiped, floors vacuumed and mopped, and the entry and glass doors cleaned. Extra tasks rotate in on a schedule the quote sets.
The middle column matches what Southern Charm Cleaning lists for a typical small office visit. The right column holds common add ons to discuss. Your quote is the final list.
| Area | Every visit | Add to the quote if you want it |
|---|---|---|
| Trash and recycling | Emptied, liners replaced | Shred bins stay with your shredding vendor |
| Restrooms | Toilets, sinks, mirrors, counters and floors cleaned; paper and soap restocked | Wall tile and partitions on a set schedule |
| Break room | Counters, sink, table and appliance fronts wiped | Inside the microwave or fridge on a set day |
| Desks and workstations | Clear surfaces dusted and wiped | Phones and keyboards, if your office wants them touched |
| Common surfaces | Door handles, light switches, rails and other touch points you name | Chair arms and conference tables on a set schedule |
| Floors | Vacuumed and mopped | Edges, corners and under desks on a set schedule |
| Glass | Entry and glass doors wiped | Interior glass walls and partitions |
| Lobby and entry | Furniture dusted, floors and glass done | Seasonal entry mats or extra visits for events |
Are workstations moved or cleared by staff?
Staff clear their own desks. Cleaners dust and wipe the surfaces they can reach without moving papers, files or personal items, and they leave monitors, keyboards and phones alone unless your office asks for them to be cleaned. Furniture stays where it is. A short note to staff about clearing desks on cleaning nights makes every visit go further.
If you want screens or keyboards wiped, put it on the quote and say which product your IT team allows. Some offices prefer staff wipe their own equipment, and that is a fine line to draw.
Who restocks paper towels, toilet paper and liners?
The cleaning crew restocks on every visit. The question is whose supplies they use. Paper towels, toilet paper, soap and trash liners can come from your office's stock or from the cleaner, and the quote should say which. When supplies are yours, the crew needs to know where they are kept and who to tell when stock runs low.
Southern Charm Cleaning brings its own cleaning products, vacuums, mops and cloths. Paper products and liners can be yours or ours, and your quote says which, so restocking never falls between the cracks.
Is interior glass included?
Entry glass and glass doors are part of a typical visit, because fingerprints there are the first thing a visitor sees. Interior glass walls, partitions and conference room glass are often added on a set schedule rather than every visit. Exterior windows on upper floors are a separate trade. Ask the cleaner which glass is on the list.
What needs separate pricing?
Anything that is not part of the regular visit gets its own line or its own vendor. That usually covers an initial deep clean before regular service, carpet extraction, floor refinishing, exterior and high windows, cleanups after events or moves, and areas outside the space you lease. A clear quote names these instead of leaving them vague.
Common items to settle in writing:
- An initial deep clean before the first regular visit
- Carpet extraction and hard floor refinishing
- Exterior windows and anything that needs a lift
- Extra visits before an inspection, an event or a busy week
- Shared building areas the landlord already cleans
The office cleaning cost guide shows how these lines change a monthly quote.
How do evening access, alarms, keys and lockup work?
Agree on it before the first visit and write it down. The cleaner needs a key, fob or code, the alarm code and arming steps, the hours the space is empty, and any rooms that stay locked. At the end of each visit the crew turns off lights, locks the doors it opened and sets the alarm.
A simple access sheet covers:
- The entrance the crew uses and how to get in
- Alarm code, arming steps and the monitoring company's number
- Rooms or cabinets that stay off limits
- Who to call if a door will not lock or the alarm will not set
- The lockup steps: lights, doors, windows, thermostat if you want it set
Southern Charm Cleaning works after hours, in the evening after the last person leaves or early in the morning before the doors open.
How is missed work reported and fixed?
Report it the same way every time, to one contact. A text with the room, the task and a photo is enough. The fix goes on the next visit, or sooner if you agree on a return trip. If the same item is missed twice, the checklist or the visit length needs to change.
For Southern Charm Cleaning that contact is one text line, (469) 383 8216, the same line used for quotes and scheduling.
Does office cleaning include disinfecting?
Most recurring office cleaning removes dirt and germs with soap or a cleaner and wipes the touch points people use most. The CDC's guidance on cleaning and disinfecting a facility says that in most situations regular cleaning is enough to prevent the spread of germs, and that disinfecting kills germs left on surfaces after cleaning.
If your office needs disinfecting, identify the surfaces and frequency when requesting quotes and confirm which provider will perform that work. The small office cleaning checklist breaks tasks down by day, week and month.
Frequently asked questions
Do we need to be in the office while it is cleaned?
No. Most offices are cleaned after everyone has gone home or before they arrive. You hand over access once, through a key, fob or code and the alarm steps, and the crew follows the same lockup routine every visit. Someone at your office should be the contact for questions or changes.
Can the scope change after we start?
Yes. Offices add staff, open new rooms or start opening on Saturdays. Text the change and the quote and schedule are updated to match. It also helps to walk the space together after the first few visits to see whether any task needs more or less attention.
Does office cleaning include the kitchen appliances?
The outside of the fridge, microwave and coffee maker, plus the counters, sink and table, are part of a typical visit. Cleaning out the fridge is usually a staff job or a set day on the schedule, because someone has to decide what food gets thrown away. Put it on the quote if you want it done.
Who cleans the shared hallways and lobby in our building?
In most multi tenant buildings the landlord or property manager cleans the shared lobby, hallways, elevators and common restrooms. Your office cleaner covers the space you lease. Check your lease, and tell the cleaner where your suite ends so nobody pays for the same hallway twice.
How do I request an office cleaning quote?
Text the business, the size of the space and how often you want visits to (469) 383 8216, or use the quote form. Southern Charm Cleaning does recurring office cleaning after hours across Dallas and Fort Worth, including Frisco, Plano and Dallas, quoted per visit or per month.
See all services for the other work we take on.